I lead teams that envision, create and deliver innovative products for complex, data rich, decision making environments.
I have extensive full design lifecycle experience as a strategic thinker who loves being hands-on in crafting beautiful products that solve real world problems.
I’m based in the UK and work globally.
Feb 23 – Present
Product Design Consultant
Instinct Digital
Strategic redesign of SaaS scaleup’s asset management reporting products and backstage operations to reposition it for growth opportunities.
Apr 2023 – May 2023
Product Design Lead
Tangity
Led member engagement research, strategy and concept work stream for GSMA Digital Strategy initiative.
Mar 2022 – Jul 2022
Product Design Consultant
UN World Food Programme
Advised on and concepted how to apply risk management product design principles from volatile financial environments to fluid, high conflict humanitarian situations to help protect field operatives, affected populations and the supply of food aid.
Jan 2022 – Dec 2022
Product Design Lead
NORMAN & SONS
Led design and front end development team to help UBS research, concept and deliver a new Liquidity reporting and management application.
Aug 2021 – Dec 2021
Product Design Lead
Tangity
Advised ACCA on optimisation of their Design Ops and led an embedded design team to accelerate the delivery of large scale redesign of their customer platform.
Oct 2019 – Jun 2021
UX Design Lead
NORMAN & SONS
Led a team of designers to create a design system for commodities intelligence provider ICIS. Conducted research and analysis to design component level improvements, alongside ideation and prototyping of a strategic vision for the product.
Apr 2014 – Jul 2019
UX Design Lead
GFT Financial
I headed-up several multidiscipline teams working on high profile innovation programmes for UBS. Hands-on management of a rapid Vision-to-Minimum Viable Product (MVP) delivery process across Risk, Treasury, Finance and Front Office.
Mar 2015 – Jul 2015
UX Design Lead
NSPCC, Art Basel
I worked with the NSPCC to improve engagement with their professional audience. This included researching audience needs, usability testing and prototyping optimised journeys. I also worked with Art Basel to design their Virtual Private Viewings mobile app.
Nov 2013 – Apr 2014
UX Design Lead
AKQA, RMA
For AKQA I helped the design team define and wireframe key user journeys for Coutts. At RMA I helped the design team assess, prioritise and design solutions to optimise core commercial banking services on the HSBCnet platform.
Jan 2007 – Nov 2011
UX Design Lead
Various
I led design teams delivering the full design and front end development lifecycle for RBS, HSBC HSS, Virgin Media, Munich Re, Fortis Life, The Economist, News Corporation.
Interviews
Focus Groups
Workshops
Usability Testing
Heuristic Evaluation
Personas
Journey Creation
Competitor
Benchmarking
Analytics
Interpretation
User flows
Information Architecture
Wireframing
Rapid Prototyping
Measurement
Stakeholder
Management
Design Evangelism
Team Lead/Mentor
Scrum
Kanban
Lean
Design Sprint
Figma
FlutterFlow
Sketch
Adobe CS
Axure
Miro
Notion
Jira
Trello
